Article 1 - Definitions
1.1 In these terms and conditions, the following definitions apply:
a. Entrepreneur: the natural or legal person who offers products and/or services to consumers remotely;
b. Consumer: the natural person who does not act in the exercise of a profession or business and enters into a remote agreement with the entrepreneur;
c. Remote agreement: an agreement in which, within the framework of a system organized by the entrepreneur for the remote sale of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for remote communication;
d. Technique for remote communication: means that can be used to conclude an agreement, without the consumer and entrepreneur being in the same space at the same time.

Article 2 - Identity of the Entrepreneur
2.1 Name of the entrepreneur: leonard snoei
2.2 Business address: belcantodreef 27
2.3 Telephone number: 31638190091
2.4 Email address: eleganceclothing93@gmail.com
2.5 Chamber of Commerce number: [KvK number]
2.6 VAT identification number: [VAT number]

Article 3 - Applicability
3.1 These terms and conditions apply to every offer made by the entrepreneur and to every remote agreement concluded between the entrepreneur and the consumer.
3.2 Before the remote agreement is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the remote agreement is concluded that the terms and conditions can be viewed at the entrepreneur's premises and will be sent free of charge to the consumer at their request as soon as possible.

Article 4 - The Offer
4.1 If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
4.2 The offer includes a complete and accurate description of the offered products and/or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, they will be a true representation of the offered products and/or services. Obvious errors or mistakes in the offer are not binding on the entrepreneur.

Article 5 - The Agreement
5.1 The agreement is concluded, subject to the provisions in paragraph 4, at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions.
5.2 If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as this receipt of acceptance has not been confirmed, the consumer may dissolve the agreement.

Article 6 - Right of Withdrawal
6.1 The consumer can dissolve an agreement related to the purchase of a product during a cooling-off period of 14 days without giving any reason. The entrepreneur may ask the consumer for the reason for withdrawal, but the consumer is not obliged to provide a reason.
6.2 The cooling-off period mentioned in paragraph 1 starts on the day after the consumer, or a third party designated by the consumer, who is not the carrier, has received the product, or:
a. if the consumer has ordered multiple products in the same order: the day on which the consumer, or a third party designated by them, has received the last product. The entrepreneur may, provided they have clearly informed the consumer prior to the ordering process, refuse an order of multiple products with different delivery times.

Article 7 - Obligations of the Consumer during the Cooling-Off Period
7.1 During the cooling-off period, the consumer will handle the product and packaging with care. The consumer will only unpack or use the product to the extent necessary to determine the nature, characteristics, and functioning of the product. The basic principle is that the consumer may only handle and inspect the product as they would be allowed to do in a store.
7.2 The consumer is only liable for a decrease in the value of the product that is the result of handling the product in a manner that goes beyond what is permitted in paragraph 1.

Article 8 - Exercise of the Right of Withdrawal by the Consumer and Costs Thereof
8.1 If the consumer exercises their right of withdrawal, they must notify the entrepreneur within the cooling-off period by means of the model withdrawal form or any other unequivocal statement.
8.2 As quickly as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer returns the product or hands it over to (an authorized representative of) the entrepreneur. This is not necessary if the entrepreneur has offered to collect the product themselves. The consumer has observed the return period if they return the product before the cooling-off period has expired.
8.3 The consumer returns the product with all delivered accessories, if reasonably possible in the original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
8.4 The risk and burden of proof for the correct and timely exercise of the right of withdrawal lie with the consumer.
8.5 The consumer bears the direct costs of returning the product. If the entrepreneur has not notified the consumer that they must bear these costs or if the entrepreneur indicates that they will bear the costs themselves, the consumer does not have to bear the costs for return.

Article 9 - Obligations of the Entrepreneur in Case of Withdrawal
9.1 If the entrepreneur makes the notification of withdrawal by the consumer possible electronically, they will immediately send a confirmation of receipt upon receiving this notification.
9.2 The entrepreneur will reimburse all payments made by the consumer, including any delivery costs charged by the entrepreneur for the returned product, promptly but within 14 days following the day on which the consumer notifies them of the withdrawal. Unless the entrepreneur offers to collect the product themselves, they may wait with reimbursement until they have received the product or until the consumer proves they have returned the product, whichever is earlier.
9.3 The entrepreneur uses the same payment method for reimbursement that the consumer used, unless the consumer agrees to another method. The reimbursement is free of charge for the consumer.

Article 10 - The Price
10.1 During the validity period stated in the offer, the prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates.
10.2 In deviation from the previous paragraph, the entrepreneur can offer products or services whose prices are subject to fluctuations in the financial market and over which the entrepreneur has no influence, with variable prices. This linkage to fluctuations and the fact that any mentioned prices are target prices are stated in the offer.
10.3 Price increases within 3 months after the conclusion of the agreement are only permitted if they are the result of statutory regulations or provisions.
10.4 Price increases from 3 months after the conclusion of the agreement are only permitted if the entrepreneur has stipulated this and:
a. they are the result of statutory regulations or provisions; or
b. the consumer has the right to terminate the agreement from the day on which the price increase takes effect.

Article 11 - Conformity and Warranty
11.1 The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability, and the existing statutory provisions and/or government regulations on the date of the conclusion of the agreement. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
11.2 A guarantee provided by the entrepreneur, manufacturer, or importer does not affect the legal rights and claims that the consumer can assert against the entrepreneur under the agreement.

Article 12 - Delivery and Execution
12.1 The entrepreneur will take the utmost care in receiving and executing orders for products and in assessing applications for the provision of services.
12.2 The place of delivery is the address that the consumer has made known to the company.
12.3 With due observance of what is stated in Article 4 of these terms and conditions, the company will execute accepted orders with due speed but at the latest within 30 days, unless a different delivery period has been agreed. If the delivery is delayed, or if an order cannot be executed or can only be partially executed, the consumer will be notified of this no later than 30 days after placing the order.